Privacy Policy

1. Introduction

Quantum Men’s Health (“we”, “our”, or “us”) respects your right to privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and when you contact or engage with our medical services.

We comply fully with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Personal details: name, date of birth, address, phone number, and email address.

  • Health information: medical history, symptoms, treatment records, prescriptions, and relevant notes.

  • Technical data: IP address, browser type, operating system, and website usage analytics.

  • Communication data: messages, appointment requests, or enquiries sent via our contact forms, email, or phone.

3. How We Use Your Information

Quantum Men’s Health uses your personal data for purposes such as:

  • Providing medical consultations, diagnosis, and treatment.

  • Managing appointments, patient records, and correspondence.

  • Responding to your queries or requests.

  • Meeting our legal and regulatory obligations as a healthcare provider.

  • Improving our website and patient services.

  • Sending relevant updates or information (only with your explicit consent).

4. Legal Basis for Processing

Quantum Men’s Health processes personal data under the following legal bases:

  • Provision of healthcare services (Article 9(2)(h) GDPR).

  • Performance of a contract (Article 6(1)(b) GDPR).

  • Legal obligation (Article 6(1)(c) GDPR).

  • Consent (Article 6(1)(a) GDPR), where applicable.

  • Legitimate interests (Article 6(1)(f) GDPR), such as website functionality and service improvement.

5. How We Store and Protect Your Data

Quantum Men’s Health takes all reasonable steps to ensure your information is stored securely. This includes:

  • Encrypted digital storage and secure servers.

  • Restricted access to authorised medical and administrative staff only.

  • Regular security reviews and data protection training.

We retain your personal data only for as long as necessary to provide care and comply with legal and professional obligations.

6. Sharing Your Data

Quantum Men’s Health may share data only when necessary and lawful, such as:

  • With other healthcare professionals directly involved in your care (with your consent).

  • With laboratories, hospitals, or pharmacies where clinically appropriate.

  • With IT or data management service providers under strict confidentiality agreements.

  • When required by law, regulation, or court order.

Your data will never be sold or shared with third parties for marketing purposes.

7. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Request correction or erasure of your data.

  • Restrict or object to certain processing activities.

  • Request data portability (receive a copy in a structured, machine-readable format).

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

8. Cookies and Website Tracking

The Quantum Men’s Health website may use cookies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer. Full details are available in our Cookie Policy.

9. Contact Us

If you have any questions or requests about this Privacy Policy or how your personal data is handled, please contact:

Data Protection Officer / Practice Manager
Quantum Men’s Health

alan@quantummenshealth.ie